Payouts and reports

Payout settings

What is Revenue Day Payouts, how does it improve my operations and how do I enable it?
Revenue Day Payouts is a payout setting that matches each payout to the revenue you generated on a specific business day. It's design...
When do I receive my money from Mollie?
After a customer pays, the money goes through two stages before it reaches your bank account: it first settles to your Mollie balance...
Why is my payout lower than expected?
The estimated next payout shown in your Dashboard is calculated when you open the page. Between that moment and when the payout actua...
What is a rolling reserve and how does it affect my payouts?
A rolling reserve is a risk management measure where Mollie holds a percentage of each transaction in your pending balance for a set ...
How long does it take to process a payment?
When a customer pays, the money doesn't go straight to your bank account. It moves through two stages first: from pending balance to ...
What is a balance reserve and how do I set one?
A balance reserve is an amount you choose to keep on your Mollie balance at all times. It's deducted from each payout so you always h...

How to convert currencies between my multi-currency balances?
If you have multiple currency balances on your Mollie account, you can convert funds between them directly in your Dashboard. The con...
What are multi-currency payouts?
With multi-currency payouts, you accept payments and receive payouts in the same currency — even when that currency is different from...

How do I set up additional balances for a Mollie account?
You can create additional balances on your Mollie account to manage different revenue streams, sales channels, or countries separatel...
How do I top up my balance for a refund?
The funds for refunds are deducted from your available balance. If you don't have enough available balance to cover a refund, we'll q...
How do I adopt a multi-balance setup for my Mollie account
If you currently use multiple Mollie accounts or an account with multiple profiles, you can consolidate them into a single account wi...
Why is some of my balance pending?
Your pending balance consists of funds that have been received but aren't yet available for payout. Once the pending period ends, the...
Where can I see balance corrections on my account?
In some cases, Mollie's financial team will manually correct the balance on your account — for example, to resolve a discrepancy or a...

How can I receive e-invoices from Mollie via the Peppol network?
As of March 2026, Mollie can send e-invoices to customers based in Belgium via the Peppol network. To receive e-invoices from Mollie,...
What is an onboarding fee?
The onboarding fee is a one-time charge that we apply to new Mollie users operating in specific industries.Which industries are subje...
What is a minimum monthly invoice?
Due to the rising costs of maintaining accounts in certain industries, and in accordance with Mollie’s User Agreement article 5.10, a...
What are the costs on my Invoice?
Your invoice details your Mollie costs from the previous month and contains two sections: A summary of the previous month's fees A de...
Where can I find my invoice?
A new invoice is available on the third business day every month. We won't generate an invoice if no costs were charged in the previo...
How do gift cards payments show on my invoice?
We charge €0,25 for gift card payments. When a stacked payment is made, which means another payment method is used to pay the additio...

Insights
How do I use the Insights page?Your Insights page gives you a detailed overview of your business performance across key payment metri...
Why do my invoices not match my reports?
There are several reasons your sales invoices may not match your reports. Rounding differences A transaction fee varies based on th...
What do I need to know about Mollie’s DATEV export?
DATEV is an export format used to extract your financial data from Mollie to help with your accounting. Using this format will enable...
How do I use the Statistics page?
Your Statistics page gives you a general overview of all your processed transactions in a period. You can use it to: Get information...
How do I download an annual report?
You can download an annual report from 2021 onwards in your Mollie Dashboard. An annual report gives you an overview of the turnover...
How do I enter and process my Mollie transactions using accounting software?
You can enter and process your transactions manually with or without a suspense account or through our accounting integrations and AP...