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Stichting Mollie Payments on your bank statement? Do you see the name "Stichting Mollie Payments" for a payment on your bank statement? Mollie is an online payment solution for webshops, which means our system helps transferring payments from your bank to the bank of the webshop. Mollie doesn't own the money of these payments, we only transfer this. If you have questions about your payment or your order, please ask the webshop. If you don't know anymore what you've ordered, click here.
Do you still have issues after taking all these steps? Please send an email to info@mollie.com and provide us your bank account number, name and transfer amount.

Did you manually transfer an amount to our bank account? Did you manually transfer an amount to one of the Mollie bank accounts? We will automatically refund you this amount within 2 working days. You don't need to contact us or create a Mollie account.