Payouts and reports
Payout settings
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What is Revenue Day Payouts, how does it improve my operations and how do I enable it?
Revenue Day Payouts is a setting that makes each payout amount equal to the revenue generated through Mollie on a specific date. This...
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When do I receive my money from Mollie?
After receiving payments (i.e. revenue) from your customers, your funds will be added to your Mollie balance and thereafter transferr...
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Why is Revenue Day Payout not available for me?
This article explains why you can’t enable Revenue Day Payouts or why it has been disabled for your organisation. If you want to know...
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Can I leave funds on my Mollie balance?
The balance reserve allows you to retain funds on your balance to be used for refunds. By setting a reserve, you don’t have to do a t...
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What is a liability period?
A liability period is a timeframe during which a customer can dispute a transaction with their bank and request a refund through a ch...
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How can I change when I receive a payout?
When you work with Mollie, you decide when you’re paid. You can choose from a number of options depending on the payment methods you’...
Multi-currency payouts
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Transition from Bulgarian Lev (BGN) to Euro (EUR) - what you need to know.
Starting 1 January 2026, Bulgaria will officially adopt the Euro (EUR) as its currency, replacing the Bulgarian Lev (BGN). This chang...
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How do payouts in different currencies affect me?
If you’re dealing with different currencies, banks have to be heavily involved. This could impact you in two ways: Extra conversion ...
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How do I activate multi-currency payouts?
You must meet certain criteria to activate multi-currency payouts on your account. Adding a new bank account In your Mollie Dashbo...
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What are multi-currency payouts?
With our multi-currency payout feature, you can accept payments and receive payouts in the same currency. Based on your location, a p...
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How do I verify my bank account for an additional payout currency?
To set up an additional balance and receive payouts in other currencies on your Mollie account, we will need to check your bank accou...
Account balance
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How do I set up additional EUR balances for a Mollie account?
As you grow your business, you might want to manage different revenue streams with your Mollie account. To do so, you can create addi...
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How do I adopt a multi-balance setup for my Mollie account
In your Mollie account, you can create additional balances to manage your revenue streams more effectively. If you have multiple Moll...
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Why is some of my balance pending?
Your pending balance consists of payments that are still being processed. Once the payment is processed, we add the money to your ava...
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What are rounding differences?
As a financial institution, we - of course - want to calculate costs as accurately as possible. However, because of costs like VAT, v...
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Where can I see balance corrections on my account?
In some cases, we will have to manually correct the balance on your account. This will be shown in your Balance Report. Open your Mo...
Invoices
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What is an onboarding fee?
The onboarding fee is a one-time charge that we apply to new Mollie users operating in specific industries.Which industries are subje...
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What is a minimum monthly invoice?
Due to the rising costs of maintaining accounts in certain industries, and in accordance with Mollie’s User Agreement article 5.10, a...
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What are the costs on my Invoice?
Your invoice details your Mollie costs from the previous month and contains two sections: A summary of the previous month's fees A d...
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Where can I find my invoice?
A new invoice is available on the first business day every month. We won't generate an invoice if no costs were charged in the previo...
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How do gift cards payments show on my invoice?
We charge €0,25 for gift card payments. When a stacked payment is made, which means another payment method is used to pay the additio...
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Where can I find invoice corrections?
You may see an amount next to ‘corrections’ on an invoice. Invoice corrections are used when, for example, you should receive a partn...
Accounting reports
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Why do my invoices not match my reports?
There are several reasons your sales invoices may not match your reports. Rounding differences A transaction fee varies based on th...
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What do I need to know about Mollie’s DATEV export?
DATEV is an export format used to extract your financial data from Mollie to help with your accounting. Using this format will enable...
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How do I use the Statistics page?
Your Statistics page gives you a general overview of all your processed transactions in a period. You can use it to: Get information...
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How do I download an annual report?
You can download an annual report from 2021 onwards in your Mollie Dashboard. An annual report gives you an overview of the turnover...
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How do I enter and process my Mollie transactions using accounting software?
You can enter and process your transactions manually with or without a suspense account or through our accounting integrations and AP...
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What information do I need for my bookkeeping?
There are several things to consider when doing your bookkeeping. Accounting principles Revenue & deductions Your settlements con...