SEPA Direct Debit

Why did my SEPA direct debit payment fail?
A direct debit transaction can be rejected up to 5 working days after the direct debit date. If a direct debit fails, you can request...
How do I activate SEPA Direct Debit as a payment method?
With SEPA Direct Debit you will be paid via an automatic transaction. This means that your customer doesn’t have to pay you manually....
Can I raise the spending limit for SEPA Direct Debit?
With Mollie, your customer has a default spending limit of €1.000,- for SEPA Bank Transfer and SEPA Direct Debit. You can raise this ...
What is Mollie’s Creditor Identifier?
Mollie’s Creditor Identifier is: NL08ZZZ502057730000 What is a Creditor Identifier? A Creditor Identifier or Creditor ID is a uniqu...
How do I use Recurring Payments via Mollie?
With Recurring, you can periodically direct debit your customers, for instance for a subscription or a payment in installments. SEPA ...
What is an Unauthorised Direct Debit Report?
Your customer can reverse a direct debit payment within 8 weeks. Your customer also has the right to file an Unauthorised Direct Debi...
What is a SEPA Direct Debit chargeback?
When your customer pays with SEPA Direct Debit, they have up to 8 weeks from the purchase date to request a chargeback and reverse th...