Refunds

How do I refund a payment?
You can refund up to 100 payments at once in your Mollie Dashboard or the Mollie mobile app. Refunds are possible for all payment met...
How do I top up my balance for a refund?
The funds for refunds are deducted from your available balance. If you don’t have enough available balance to cover a refund, we’ll q...
What happens to a subscription mandate after a reversal?
It's possible for a consumer to reverse a payment. When this happens, we revoke the mandate. Below you'll find an overview of the man...
How can I cancel a SEPA Direct Debit payment?
You can cancel a SEPA Direct Debit payment in your Mollie Dashboard. It’s only possible to cancel a SEPA Direct Debit payment if it h...
How can I refund a gift card payment?
Payments can be refunded via our platform through either an API request or via your Dashboard. Even though you're not being paid by M...
Can I refund a voucher payment?
No, refunds are not supported by voucher issuers. When a customer pays with a voucher, the amount is immediately captured and cannot ...