Mollie Tap
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How can I use the Tap app while my terminal is unavailable?
If your PAX or Tap terminal is unavailable, for example while it's being replaced, you can keep taking card payments using the Mollie...
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What should I do if I suspect that my Tap terminal has been tampered with?
If you think your device has been opened, modified, or interfered with, here's what to check and how to get help.What you need to kno...
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Lost or stolen terminal
If you notice that a device is missing, contact our Support Team immediately. In order for us to record the event and engage the rele...
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How do I return my payment terminal?
What to do if you've changed your mind, want to exchange your terminal, or it isn't working as expected.OverviewThis document explain...
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How do I set up my Mollie Tap device?
Setup is quick and simple. First, let’s link your new Tap device to your Mollie account so you can start taking payments.Not a Mollie...
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How do I order a Tap device?
Ordering a Tap device is simple and straightforward and can be easily done through your Mollie dashboard. When you would like to orde...
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How do I add an extra app to my Tap device?
Your device has installed by default only the Mollie app. We take your device's security seriously, so we've put this protection in p...