Get started with Mollie

Is Mollie right for my business?

Can I accept donations with Mollie?
You can integrate our API into your website to accept payments, including donations. You can also set up recurring payments with our ...
Can I charge a surcharge?
A surcharge is an additional charge to recover the transaction costs from your customers. The Payment Service Directive 2 (PSD2), whi...
Can I use Mollie's services in my country?
We offer our services to companies based within the European Economic Area (EEA), Switzerland or the United Kingdom. The full list in...
Which products and services does Mollie not accept?
We don’t accept products or services that pose or may pose an unacceptable risk for Mollie’s reputation. If you offer one or more of ...
Do I have to sign a data processing agreement with Mollie?
According to the EU General Data Protection Regulation (GDPR) and the UK GDPR there are certain situations in which parties are oblig...

What does Mollie need to verify my account?
When you create a new account, the provided information has to be checked. Mollie typically checks the following details: Legal repr...
When will Mollie review my account?
When you create a new account, we need to verify the provided information in your account. You need to finish your account setup and ...
How do I create an account?
You can create a Mollie account on our website. Complete the sign up process by entering additional information. To sign up, you need...
How do I activate a payment method?
You can manage your payment methods directly in your Mollie Dashboard, enabling or disabling them as needed. Most options are availab...
What documents do I need to set up my Mollie account?
When you sign up to work with Mollie, we’ll ask you to provide information about yourself and your business as required by our regula...

What bank account information should I provide?
Before you can receive payouts, you’ll need to add your bank account details to your Mollie Dashboard. We’ll review this information ...
What is periodic verification?
Since we are a regulated financial institution supervised by De Nederlandsche Bank (DNB). We operate in compliance with the Anti-Mone...
What organisational chart should I submit?
We review your business information when you create a new account and during the periodic verification process. During these reviews,...
Who are the stakeholders of my business?
To use our payment services, please provide and verify information about your organization's stakeholders: Legal representatives Ul...
What identity documents are accepted?
When you create a Mollie account, we need to verify an identity document (ID) from the legal representative(s) of your organisation. ...
Why do I need to submit a shareholders register?
We review your business information when you create a new account and during periodic verification. During this review, we may ask fo...

What VAT information do I need to provide?
Within the EU, importing services from another EU Member State normally requires a VAT registration. Since Mollie is a Dutch company,...
What is VAT and how does it affect my transactions?
VAT stands for Value Added Tax. It’s a consumer (customer) tax on sales for most goods and services in the European Union (EU). It di...
What should I do if my VAT number is invalid?
We check the VAT number you entered with the VIES, the database of the European tax authorities. If your VAT number is returned by VI...

What information needs to be on my website?
When you sign up to work with Mollie, we ask you for your website to understand more about your business. As a financial services pro...
I don’t have a website. How do I create a website profile?
When you create a new account or add a new organisation, we ask you to add a website profile. If you don’t have a website because you...
How do I connect Mollie to my website?
After you create an account, you’ll need to integrate our payment services into your website. How you do this will depend on the syst...
Can I use the same API key for multiple websites?
You cannot use the same API key for multiple websites. If you wish to use our payment system on an additional website, please create ...
What is an API key?
An API key is a unique code for the API between your Mollie account and another website. With this key, the API recognises the user. ...
Can I add or change a website profile?
If your company operates multiple websites, you can add up to 100 website profiles to your Mollie account. All websites must belong t...

How do I manage the terminals of my customers?
This guide provides information for partners on how to use the Terminal Management feature within the Mollie dashboard. It covers who...
What is a Qonto Business Account & how does it work?
If your business is based in France or Germany, you can easily open a Qonto Business Account via your Mollie Dashboard. Note: the pr...
What does the Mollie <> Qonto partnership mean?
Mollie and Qonto’s partnership is focused on offering customers of both companies the best of both worlds. Seamless, fully integrated...
Where to find Resell pricing?
Where to find Resell pricing? In the Settings of your account directly from the Mollie dashboard. What you need to have in advance? A...
How to Refer a New Merchant to Mollie?
As an agency partner of Mollie, you will have access to a personal referral sign-up link. You can use your personal sign-up link to o...
How Can I Access My Customer's API Keys in Mollie?
Accessing the API keys is an important step to implement Mollie for a customer. It is crucial to maintain the highest security standa...