Mollie Business Accounts

• What is an Active Non-Financial Entity (NFE)?

  What you need to know in advanceAs part of your Mollie business account application, you need to provide us with the relevant tax inf...

• Where can I find my RSIN or TIN?

  What you need to know in advanceAs part of your Mollie business account application, you need to provide us with the relevant tax inf...

• What additional information does Mollie need to open a Mollie Business Account?

  What you need to know in advanceEveryone who wants to make use of Mollie’s payment services, needs to sign up with Mollie and provide...

• Am I eligible for the Mollie business account and how can I set one up?

  What you need to know in advance There are two ways to open a Mollie business account. If you already have a Mollie account, you can ...

• What is an iDEAL profile and how do I set one up?

  When making a payment through iDEAL using your Mollie Business Account, you also have the option to create an iDEAL profile, or link ...

• How can I receive payouts on my Mollie business account?

  When you open a Mollie business account, it will automatically be set as the default account on which you receive your Mollie payouts...

• How do I close my Mollie business account?

  You can close your Mollie business account through the Accounts page in the Mollie dashboard or Mollie app What you need to know in a...

• How can I view and download account statements for my Mollie business account?

  The Mollie business account allows you to view and download your transaction history. You can view transactions and download an accou...

• How can I manage my Mollie business account settings?

  You can manage associated settings like the account name and transaction limits yourself. You can manage the settings related to your...

• How can I view my Mollie business account details?

  When using the Mollie business account, each account you create will be issued with a unique Mollie IBAN (International Bank Account ...

• What's the difference between debit and credit cards?

  What you need to know in advanceMollie offers a virtual debit Mastercard as part of the Mollie Business Account. There are difference...

• Everything you need to know about transaction disputes

  In case of an issue with a completed card transaction that cannot be resolved through direct contact with the merchant, you can raise...

• How can I report a fraudulent card transaction?

  If you believe you have been the victim of fraud or a scam, you should immediately stop any contact with the fraudster or scammer.If ...

• How can I dispute a card transaction?

  If you are experiencing problems with a specific transaction, most refunds can be resolved by contacting the merchant directly, witho...

• How do I freeze or terminate my Mollie card?

  What you need to know in advanceYou can use the freeze card feature if you wish to temporarily restrict usage of the card. This actio...

• How can I add my Mollie card to a digital wallet?

  If your device supports it, you can add your virtual card to Apple Pay.How do I add my Mollie card to Apple Pay?Log in to the Mollie ...

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• How can I report a fraudulent iDEAL transaction?

  Your security is our top priority. If you notice an iDEAL payment from your Mollie business account that you did not authorise, or if...

• Can I cancel or get a refund for an iDeal payment?

  An iDEAL payment is a guaranteed, real-time payment from your account to a merchant's account. Once you approve the transaction in yo...

• What are iDEAL payments?

  When using your Mollie business account, you can make online payments using iDEAL. This is a payment method available in the Netherla...

• How do I send/receive a transfer from/to my Mollie business account?

  With the Mollie business account, you can send and receive SEPA transfers to or from other bank accounts. You can view and create tra...

• How does Mollie protect my business and my money?

  Your trust is our most important asset. At Mollie, we take the responsibility of protecting your business and your funds seriously. S...

• How can I protect my business from invoice and payment fraud?

  As a business owner, you are a target for specific and sophisticated types of fraud that aim to trick you or your employees into maki...

• What should I do if I suspect fraud on my account?

  If you think your account has been compromised or that you have been tricked into making a payment, it is crucial to act quickly. Sta...

• How do I recognise and avoid common scams?

  Scammers are always finding new ways to try and trick you into giving them money or sensitive information. Staying aware of their tac...

• How can I secure my Mollie Business Account?

  At Mollie, keeping your business account safe is a top priority. Security is a partnership, and understanding the features that prote...

• Can I connect my Mollie Business Account with my accounting software?

  If you are using the Mollie business account, you can connect your accounting software for easy reconciliation of your business accou...