1. Sign-up for free
Use the 'Create account' button on our homepage.
Fill out your first and last name, and the e-mail address you intend to use. The e-mail address that you choose is also the e-mail address that we will use to contact you. So it does not necessarily have to be the same e-mail address that you use to communicate with your customers. Next, you choose your own password. You can read our terms and conditions by clicking on the blue link. You will receive a confirmation e-mail from us as soon as you have agreed to them.
2. Activate the account
As soon as you're ready, click on 'Acitvate my account' in the blue bar. Please take note: don't do this until your website is actually live. This is because after you've clicked the Activate button, we will review your website to see if we can offer our payment services to you.
Fill out your company information
The onboarding pop-up appears. First off, you fill out your company information. You agree to our Terms of Service and click on 'Next'.
Select payment methods
In the next screen, you start with filling out your website's URL and the corresponding contact information. Next, you select the payment methods. You can activate most of the payment methods by simply flipping the switch. For some payment methods (such as credit card), we will ask you to provide some additional information.
As soon as you have done this, present the website to us for review. We will do this within 1 or 2 working days. Has your website been approved? Then you can start accepting payments immediately. If your website was not approved straight away, you will receive an e-mail providing additional information.
3. Activate payouts
Obviously, you want to receive the first payout as soon as the first transactions have come in. To make this happen, you again click on the button in the blue status bar in your account to open the sign-up pop-up.
Upload your ID
We now first ask you to provide a copy of the ID of the legal representative. This can be a passport, ID card or driver's license. You can simply drag the file to the entry field or click on the entry field to select a file. In case you want to know why we need this, read this article.
Provide information on the UBOs
As a financial institution, Mollie is obligated to investigate whether a Politically Exposed Person (PEP) is involved. This is someone who holds a senior political or official position. We ask you to answer this question with either 'Yes' or 'No'.
When an organization has multiple owners (for instance a V.O.F - a General Partnership), you must also indicate who the UBOs of the organization are. These are persons who have shares or an interest or say in the organization larger than 25%. In the case of a foundation, this usually concerns voting rights. We require the names and dates of birth of the UBOs.
Linking a bank account
The final step is linking your bank account. Enter your business IBAN in the entry field (for an example, see below). You can then choose which payment method you want to verify the bank account with. You do this by paying one cent into our account. This way, we can check whether the account number is correct and if it is in fact a business account.
When we are finished the final account check, we will update you by email. You don't need to contact us for the status of your account check.
Please take note: We will only verify the additional information (bank account, ID) after you have received a first transaction into your account. It is possible that the first payout takes a little longer than one working day because you are waiting for our review.