After a customer pays, the money goes through two stages before it reaches your bank account: it first settles to your Mollie balance, and then gets paid out to your bank account. These are two separate steps with different timelines.
What you need to know in advance
- Your payout frequency (every business day, weekly, monthly) controls when your available balance is sent to your bank — it does not affect how quickly payments settle to your balance. If funds are still pending, changing your payout frequency won't speed them up.
- Payouts are processed on business days only. If your payout date falls on a public holiday, you'll be paid on the next business day. Mollie Business Account holders are an exception — they can receive payouts 365 days a year including weekends and holidays.
When will I receive my first payout?
You're eligible for payouts once your account has been reviewed and approved. After that, two things need to be in place:
- Your API key is added to your webshop.
- A bank account is added and verified on your balance. Mollie needs to approve the account before you can receive payouts on it.
How often do I receive payouts?
By default, you receive payouts weekly on Wednesdays. You can change the frequency in your Mollie Dashboard via Settings > Balance.
The available options are:
- Automated payouts — all funds in your available balance are paid out at the frequency you choose: every business day, weekly on a business day of your choice, or once a month (first business day of the month).
- Revenue Day Payouts — each payout contains your revenue of exactly one business day, making reconciliation easier. Payouts are planned every business day with 3 separate payouts on Mondays.
- Manual payouts — request a payout for the next business day via the Balance page in your Dashboard, the Mollie app or via the Payouts API.
When is my next payout and how much will I receive?
In your Mollie Dashboard under Reports > Balance you'll find:
- Available balance — funds that are ready to be paid out or used for refunds.
- Pending balance — funds still being settled. These are not yet available for payout. The time they stay pending depends on the payment method — see settlement times per payment method.
- Estimated next payouts — a schedule showing when you'll receive which amounts, based on your payout frequency, when pending payment become available and current available balance.
The estimated payout amount may change between when you check it and when the payout runs. Fees, refunds, chargebacks, or a balance reserve can all reduce the actual payout amount. Your balance report shows exactly what was deducted.
Why hasn't my payout arrived yet?
If your expected payout hasn't arrived, work through the following steps:
- Is the money still pending? Payments settle to your available balance after a method-specific delay. Check the settlement time for your payment method — for SEPA Direct Debit, for example, this takes 9 business days.
- Is the money available but not yet paid out? Check your next payout date in the estimated next payout schedule on your balance page.
- Has the payout been sent but the money isn't in your bank yet? A payout marked as "paid out" in your Dashboard means Mollie has sent the SEPA instruction — your bank will receive the funds within 1–2 hours. Read: How do I find a payout on my bank statement?
- Is your available balance below €5? Payouts only run if your balance exceeds the minimum of €5 (or the equivalent in your payout currency).
- Did your payout date fall on a public holiday? Payouts move to the next business day. See the full list of bank holidays that affect payouts.
- Is your account under review? If so, you'll have been notified by email and in your Dashboard. Make sure to submit all required documents as outlined in What documents do I need to set up my Mollie account?
What does a payout cost?
Every payout is free for:
- Revenue Day Payouts
- Weekly payouts
- Monthly payouts
- Payouts to a Mollie Business Account
- Accounts with a Mollie account manager
- Mollie Connect Partners
- Organisations that processed more than €500,000 in a calendar year (Mollie checks this automatically on the first day of each month; only volume in the primary balance currency counts toward this threshold)
For daily and manual payouts, if you process less than €500,000 per year: the first 5 payouts per month are free, then €0.25 per payout. The count resets on the first of each month. Multi-currency payouts are exempted from this fee.
You can check the exact pricing for your account in your Dashboard under Settings > Plan.
Read more
- How long does it take for a payment to be available for payout?
- Why is some of my balance pending?
- How can I change my payout settings?
- Will I receive payouts on public and bank holidays?