Features and services

• How do I set a passcode for the Mollie app?

  To protect your account, you need to create a passcode when you log in to the Mollie app. If your device allows, you can use your fin...

• How do I add the Mollie app widget?

  When you use the Mollie mobile app widget, you can easily view your daily revenue on your lock screen.   What you need to know in adv...

• How do I update my mobile app?

  We frequently update the Mollie mobile app with new features and security improvements. You can save time by enabling automatic updat...

• What to know about the Mollie Capital Terms & Conditions?

  Before applying for Mollie Capital, you are responsible for ensuring you fully understand the terms, conditions and contractual oblig...

• Am I eligible for Capital funding and how can I apply?

  If you’re ready for fast and flexible financing, you can apply for funding through Capital in your Mollie Dashboard.  Am I eligible f...

• How can I maximise my Capital offers?

  If you process sales using other payment solutions, you can share this financial data to maximise your offers during the Mollie Capit...

• How do I accept an offer through Capital?

  After you have applied for Capital funding, you will receive up to 3 pre-approved offers in your Mollie Dashboard. The offers are ava...

• Why was my Capital application declined?

  Applications can be declined for a wide range of reasons at any stage in the application process. There are several factors that we m...

• How do I make a repayment for Capital funding?

  After you accept an offer of Capital funding, you will need to repay the total amount of the offer plus a flat fee. You do not need t...

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• What is Dynamic 3D Secure?

  Authentication is an important step in card payments to ensure that the person paying is the legitimate cardholder. Typically, 3D Sec...

• How do I enable Acceptance & Risk?

  Acceptance & Risk is our solution that optimises card payment performance by minimising consumer fraud and maximising card acceptance...

• How can I understand my card performance?

  You can view your card payment performance in your Mollie Dashboard to understand how your risk controls affect your card acceptance ...

• How do I manage my Risk Controls?

  In your Mollie Dashboard, you can manage Risk Controls to increase your card acceptance rate by accepting more risk, or to reduce con...

• How do I activate Mollie Components?

  With Mollie Components, consumers can directly enter their credit card details in your website’s checkout. This makes the payment pro...

• How do I personalise my checkout?

  In your Mollie Dashboard, you can use ​​Mollie Checkout to personalise the payment page on your website by adding a logo and backgrou...

• Sending an invoice to my customers

  With Mollie Invoicing, you can easily and quickly get paid by invoicing your customers. The Invoicing product can be found in your Mo...

• What is the Data Processing Agreement?

  Under the EU and UK General Data Protection Regulation (GDPR), so-called controllers and processors need to conclude an agreement whe...

• How do I recognise an invoice email from Mollie?

  Today, email is one of the most common forms of communication. While convenient, email poses certain risks. Phishing and fake emails ...

• How long will Mollie keep my invoices?

  The country in which your business operates may require you to keep VAT records for a specific period. The invoices generated through...