To protect your account, you need to create a passcode when you log in to the Mollie app. If your device allows, you can use your fingerprint or face for authentication after setting a passcode.
Create a passcode
You can follow the steps below to choose a memorable and unique code. To keep your account secure, you cannot use common sequences like 12345 for a passcode.
- Log in to the app.
- Create a passcode.
- Confirm the passcode.
- Enable biometric authentication (if available).
If you enter the wrong passcode multiple times in a row, you will be logged out of the app. You can log in again to your account with your details and set a new passcode.
Change a passcode
- In the Mollie app, go to Browse > Security.
- Tap Change passcode.
- Enter your current passcode.
- Create a passcode.
- Confirm the passcode.
- Enable biometric authentication (if available).
What should I do if I forget my passcode?
On the passcode screen, click on Forgot passcode? to log out of the app. You can then log in with your account details and create a new passcode to access the app.