Why are the payment details of my customer hidden in my Mollie Dashboard?

If you didn’t enable 2FA (two-factor authentication), the name and IBAN bank account of your customer are hidden when they pay with iDEAL. This is due to the privacy regulation of Currence, iDEAL’s developer. The customer information is also hidden in your exports.

Please enable 2FA to see all payment details of your customer in your Mollie Dashboard.



Can't find what you're looking for?

Please contact our support, for help.

Was this article helpful?