You can find the status of BNPL payments in your Mollie Dashboard. They are different from other transaction statuses.
What you need to know in advance
It’s not possible to change the status of an order when it is marked as Failed, Cancelled, or Expired. You can ask your customer to make a new order instead.
| Status | Explanation |
| Status Explanation Pending |
The payment is not yet approved by the payment provider such as Klarna. Do not ship products for this order yet. It may be a few days before this status changes. |
| Authorised | The consumer has confirmed the order. The payment provider's credit checks on the consumer were successful and the order has been approved. You can now capture the payment. Following a successful capture, you can ship the goods. |
| Failed |
The payment provider's credit check on the customer failed and they rejected the order. Do not ship products for this order. This status is final and cannot be changed. |
| Paid | You have successfully shipped the order lines and marked them to 'Shipped' in the Mollie Dashboard. The associated payment will be processed by Mollie according to the settlement delay specific to the BNPL payment method. Once this process is complete, the order will be marked as 'Completed'. |
| Completed | The payment provider has paid out the final amount and this is added to the balance in your Mollie account. This status is final. |
| Cancelled | You have cancelled this order and will not ship it. You can cancel orders that haven’t been marked as shipped yet. Only you can cancel orders, your customer cannot do this. This status is final and cannot be changed. |
| Expired | There are two possibilities for this status:
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