You can find the status of your payments in your Mollie Dashboard.
A transaction in your Mollie Dashboard has one of the following statuses:
|
Status |
Explanation |
|
Paid |
Your customer successfully made a payment. |
|
Open |
A payment was started, but not finished. |
|
Expired |
If your customer doesn’t make an actual payment, the payment will at some point expire. The expiry time is different for each payment method. |
|
Canceled |
Your customer clicked on Cancel payment. |
|
Failed |
The payment failed. This may be due to a banking error. |
|
Settled |
The money is transferred to your business account. |
|
Chargeback |
Your customer rolled back a credit card payment or a SEPA collection failed. |
|
Refunded |
You refunded the payment to your customer. |
|
Partially refunded |
You refunded a part of the payment to your customer. |
|
Pending |
The payment process started, but is not yet finalised. This status changes as soon as the payment is done. |
|
Authorised |
The payment is done, but the money will be transferred as soon as you send the order. This status is only available for customers that use Klarna. |
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