You can find the status of your payments in your Mollie Dashboard.
A transaction in your Mollie Dashboard has one of the following statuses:
|
Status |
Explanation |
|
Paid |
Your customer successfully made a payment. |
|
Open |
A payment was started, but not finished. |
|
Expired |
Your customer did not pay in time. The payment is expired. |
|
Canceled |
Your customer clicked on Cancel payment. |
|
Failed |
The payment failed. This may be due to a banking error. |
|
Paid out |
The money is transferred to your business account. |
|
Chargeback |
Your customer rolled back a credit card payment or a SEPA collection failed. |
|
Refunded |
You refunded the payment to your customer. |
|
Partially refunded |
You refunded a part of the payment to your customer. |
|
Pending |
The payment process started, but is not yet finalised. This status changes as soon as the payment is done. |
|
Authorised |
The payment is done, but the money will be transferred as soon as you send the order. This status is only available for customers that use Klarna Slice it or Klarna Pay later. |