In-person payments

• How do I activate my terminal?

  After you’ve ordered your terminal, you’ll have to activate it to begin accepting in-person payments.    What you need to know in adv...

• How do I order a terminal?

  With our point-of-sale solutions, you can receive in-person payments while managing all transactions in your Mollie Dashboard. To sta...

• How do I create a payment for a terminal?

  You can create a transaction and receive the payment on a terminal device. Once a payment is processed, you can view its status in yo...

• Accepted cards for in-person payments

  Our payment terminals accept the following cards for in-person transactions: Maestro Visa Visa Electron JCB UnionPay Discover Diners...

• What troubleshooting steps can I follow when my terminal doesn't work properly?

  For all devices: Visit https://status.mollie.com/. On this page you are able to identify whether there is a general outage. Restart ...

• I have an issue with my terminal. What can I do?

  If your terminal device isn’t working as expected, you can follow the troubleshooting steps mentioned in this article.  Adding or ad...

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• How do I enable Tap to Pay in the Mollie App?

  To accept In-person payments using the Mollie iOS app, your iPhone must have NFC capability and be running iOS 17.4 or later. Check t...

• How do I create a payment with Tap to Pay in the Mollie App?

  First, ensure that Tap to Pay is enabled. Open your Mollie app.  Navigate to In-person on the bottom  In the dropdown menu on the pa...

• I have an issue with setting up Tap to Pay in the Mollie App, what can I do?

  If you are experiencing issues with setting up or managing your Tap to Pay terminal, follow these steps: App Update: Ensure your Moll...

• I have an issue with processing payments through Tap to Pay in the Mollie App, what can I do?

  If you are experiencing issues with processing payments on your Tap to Pay terminal, follow these steps: Connection Check: Verify yo...

• How do I create a payment in the Mollie Terminal App?

  Processing Payments through the Mollie Terminal AppProcessing payments through the Mollie Terminal App is straightforward and can be ...

• How can I change the settings in the Mollie Terminal App?

  The Mollie Terminal App offers a variety of settings to be modified. In order to reach these settings, please follow these steps. O...

• How do I set up the Mollie Terminal App?

  Activating the Terminal app can be done within 30 seconds. All you need is the Mollie Terminal app and a QR code which you can retrie...