In-person payments

Point of Sale

How do I return my payment terminal?
What to do if you've changed your mind, want to exchange your terminal, or it isn't working as expected.OverviewThis document explain...
How can I manage my terminals in the Mollie Dashboard?
Once you're accepting in-person payments, most day-to-day terminal management happens right in your Mollie Dashboard. This article wa...
What is a test terminal, and how do I use one?
A test terminal lets you try out in-person payments before you go live. This article explains what a test terminal is, how to get one...
Firmware updates for your Mollie payment terminal
Keeping your payment terminal secure is essential. From time to time, your terminal will prompt you to update its firmware. This is a...
Italy - POS-RT Regulation - Linking Mollie with your cash register
This information is for guidance only and shouldn't be considered legal advice. For specific questions about your situation, consult ...
In-person payments: supported countries
Use the list below to find out where our in-person payment products are currently available. We update this list regularly as we expa...

How do I enable Tap to Pay in the Mollie App?
To accept In-person payments using the Mollie iOS app, your iPhone must have NFC capability and be running iOS 17.4 or later. Check t...
How do I create a payment with Tap to Pay in the Mollie App?
First, ensure that Tap to Pay is enabled. Open your Mollie app. Navigate to In-person on the bottom In the dropdown menu on the pa...
I have an issue with setting up Tap to Pay in the Mollie App, what can I do?
If you are experiencing issues with setting up or managing your Tap to Pay terminal, follow these steps: App Update: Ensure your Moll...
I have an issue with processing payments through Tap to Pay in the Mollie App, what can I do?
If you are experiencing issues with processing payments on your Tap to Pay terminal, follow these steps: Connection Check: Verify yo...

What is the Tap app?
The Tap application is a lightweight, dedicated checkout application. Whether you are selling at a pop-up market, managing a busy res...
Which devices are compatible with the Tap app?
Before you can start accepting in-person payments using the Tap app, you need to make sure your account is properly set up and your s...
What information should I provide before I can start using the Tap app?
To ensure a seamless experience with the Tap app and terminal, we require certain information from our customers before activation. L...
How do I create a payment in the Tap app?
Processing Payments through the Tap appProcessing payments through the Tap app is straightforward and can be done in various ways. Yo...
How can I change the settings in the Tap app?
The Tap app offers a variety of settings to manage payments and reports. Here is how to access the settings:Open the Tap app.Click on...
How do I set up the Tap app?
Activating the Tap app can be done within 30 seconds. All you need is the Tap app and a QR code which you can retrieve from the dashb...

How do I return my payment terminal?
What to do if you've changed your mind, want to exchange your terminal, or it isn't working as expected.OverviewThis document explain...
How do I set up my Mollie Tap device?
Setup is quick and simple. First, let’s link your new Tap device to your Mollie account so you can start taking payments.Not a Mollie...
How do I order a Tap device?
Ordering a Tap device is simple and straightforward and can be easily done through your Mollie dashboard. When you would like to orde...
How do I add an extra app to my Tap device?
Your device has installed by default only the Mollie app. We take your device's security seriously, so we've put this protection in p...