Within Mollie, the user who creates an organization is automatically assigned the role of primary organization owner. This role has full permissions, including the ability to manage all team members and make organization-wide changes.
However, organizations evolve. Team structures change, and sometimes ownership of the Mollie account should reflect those changes. When needed, the current organization owner can transfer ownership to another user within the team.
Before you begin
To successfully transfer ownership, the following conditions must be met:
- Both users must be part of the same organization: The new owner must already be added as a team member.
- Both users must have verified their email addresses: This is necessary for account security.
- Both users must have Multi-Factor Authentication (MFA) enabled: MFA helps keep your organization secure.
How to transfer ownership
- Go to the Teams page in the Mollie Dashboard.
- Find the team member you want to transfer ownership to.
- Click on the three dots (⋯) on the right side of their row.
- Select Transfer ownership from the dropdown menu.
- Confirm the action when prompted.
Once confirmed, the selected user will become the new primary organization owner, and you’ll remain in the organization as a regular team member (unless removed). A notification will be sent out to both users confirming the change.