Payout settings

What is Revenue Day Payouts, how does it improve my operations and how do I enable it?

Revenue Day Payouts is a payout setting that matches each payout to the revenue you generated on a specific business day. It's design...

When do I receive my money from Mollie?

After a customer pays, the money goes through two stages before it reaches your bank account: it first settles to your Mollie balance...

Why is my payout lower than expected?

The estimated next payout shown in your Dashboard is calculated when you open the page. Between that moment and when the payout actua...

What is a rolling reserve and how does it affect my payouts?

A rolling reserve is a risk management measure where Mollie holds a percentage of each transaction in your pending balance for a set ...

How long does it take to process a payment?

When a customer pays, the money doesn't go straight to your bank account. It moves through two stages first: from pending balance to ...

What is a balance reserve and how do I set one?

A balance reserve is an amount you choose to keep on your Mollie balance at all times. It's deducted from each payout so you always h...

How can I change when I receive a payout?

You decide when you get paid. You can change your payout frequency or request one-off payouts — all from your Mollie Dashboard. What ...

How do I find a payout on my bank statement?

When Mollie sends a payout to your bank account, it appears on your bank statement with a reference number beginning with "T" — for e...

How can I change the bank account I receive payouts on?

You can change the bank account you receive payouts on at any time in your Mollie Dashboard. Before you switch, make sure your new ac...

My payout has been returned to Mollie's bank account. What should I do?

If your payout has been returned, Mollie will notify you by email and in your Dashboard. The most common cause is an issue with the b...

Will I receive payouts on public and bank holidays?

Mollie processes payouts on business days. If a payout is scheduled for a public-, or bank holiday, you will be paid on the next busi...