Klarna
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How to update your company details in the Klarna Merchant Portal?
Keeping your brand identity up-to-date across all your sales channels is essential for maintaining customer trust. You can easily man...
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Klarna Migration
A new Klarna checkout experience is here! Klarna is unifying all payment methods in one single payment option. Check out how it looks...
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How do I activate Klarna as a payment method?
You can add Klarna in your Mollie Dashboard. When the payment method is activated, you can link it to your website with our Orders AP...
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Which plugins and clients support Klarna?
Simply update your plugin to enjoy Klarna. Klarna is supported by the following plugins: Gambio JTL-Shop Lightspeed Magento 1 Magent...
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What is the status of a Klarna/ Billie order?
You can find the status of Klarna payments in your Mollie Dashboard. They are different from other transaction statuses. What you n...
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How do I capture a Klarna order?
Once Klarna authorises a purchase, you have 28 days to ship the order to your customer. The order is counted as “captured” when you’v...
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Why has my customer's Klarna payment failed?
There are several reasons why a transaction may fail when your customer tries to pay with Klarna. Billing country is not available ...
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How do I manage Klarna disputes?
When a customer is dissatisfied with their order, they can contact Klarna to open a dispute. Any active disputes can be found in the ...
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Can a business or minor use Klarna?
Businesses and minors can’t use Klarna to make payments. When making a purchase, Klarna asks a customer for personal details like a d...
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How does Klarna Pay Later work via Lightspeed?
If you want to use Klarna Pay Later in your Lightspeed webshop, you must activate the payment method in both your Mollie Dashboard an...