Cards
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Best practices for PCI DSS compliance
Maintaining compliance with PCI DSS 4.0 rules can seem daunting at first. In this article, we will detail some of the most relevant c...
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What does PCI DSS mean for me?
You can rest assured that your cardholder data is safe with us as Mollie has been audited and certified as a PCI Level 1 Service Prov...
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Introduction to PCI DSS
What is PCI DSS? PCI DSS (Payment Card Industry - Data Security Standard) is a security standard adopted by major payment card scheme...
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Is Mollie compliant with PCI DSS 4.0?
Yes, we are a PCI-DSS compliant Level 1 service provider. This means that we have gone through the strictest PCI compliance process...
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How do I capture or cancel an authorised payment?
For card payments, you can pre-authorise a card to reserve funds before you capture and process the payment at a later date. You have...
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What is an Acquirer Reference Number (ARN) and where can I find it?
The Acquirer Reference Number (ARN) is a unique number used to trace a transaction from the acquirer's bank to the cardholder’s bank....
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How do I activate card payments?
You can make an activation request for credit and debit cards payments in your Mollie Dashboard. We’ll then check your website and ma...
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Can I change the spending limit for cards?
Every payment method has its own minimum and maximum transaction amount that is decided by banks.A payment using a credit card carrie...
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What is a chargeback?
When a customer pays with a card (credit, debit or wallets like Apple Pay / Google Pay), they have the option to reverse the transact...
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What are the risks of accepting card payments?
Credit and debit cards are used globally, but accepting them as a payment method involves certain risks. It is not guaranteed that yo...
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How do I prevent chargebacks?
A card payment (including wallets like Apple Pay and Google Pay) is not a guaranteed transaction. A cardholder can carry out a charge...
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How do I resolve a card chargeback?
If you receive a notification that a chargeback was made, this means that the transaction was reversed by the cardholder (the consume...
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What are the costs for card transactions?
The rate for a card transaction will depend on the type of card being used and the transaction region. Here is a summary of how we ch...