Credit and debit cards
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How do I capture or cancel an authorised payment?
For card payments, you can pre-authorise a card to reserve funds before you capture and process the payment at a later date. You have...
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What is an Acquirer Reference Number (ARN) and where can I find it?
The Acquirer Reference Number (ARN) is a unique number used to trace a transaction from the acquirer's bank to the cardholder’s bank....
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How do I activate credit and debit card payments?
You can make an activation request for credit and debit cards payments in your Mollie Dashboard. We’ll then check your website and ma...
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Can I change the spending limit for credit cards?
Every payment method has its own minimum and maximum transaction amount that is decided by banks.A payment using a credit card carrie...
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What is a credit card chargeback?
When a cardholder pays with a credit or debit card, they have the option to reverse the transaction within 180 days of the purchase o...
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What are the risks of accepting credit card payments?
Credit and debit cards are used globally, but accepting them as a payment method involves certain risks. It is not guaranteed that yo...
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How do I prevent credit card chargebacks?
A card payment is not a guaranteed transaction. A cardholder can carry out a chargeback via their bank. If your consumer's bank accep...
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How do I resolve a credit card chargeback?
If you receive a notification that a chargeback was made, this means that the transaction was reversed by the cardholder. We’ve liste...
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What are the costs for credit and debit card transactions?
The rate for a card transaction will depend on the type of card being used and the transaction region. Here is a summary of how we ch...
