Refunds

How can I check if a refund has been received by the shopper?
Check the refund status You can access the list of your refunds or search for specific refunds by following those steps: Log in to y...
How do I refund a payment?
You can refund up to 100 payments at once in your Mollie Dashboard or the Mollie mobile app. Refunds are possible for all payment met...
How do I top up my balance for a refund?
The funds for refunds are deducted from your available balance. If you don’t have enough available balance to cover a refund, we’ll q...
Can I refund a voucher payment?
No, refunds are not supported by voucher issuers. When a customer pays with a voucher, the amount is immediately captured and cannot ...