Payouts and reports

• When will I be paid?

  With Mollie, you decide when you receive your money. You can change the payout day and frequency in your Mollie Dashboard. Your payou...

• What is a liability period?

  Before we can issue a final payout, we may need to hold the funds for a period of time. This can happen if one of your customers paid...

• How can I change when I receive a payout?

  When you work with Mollie, you decide when you’re paid. We don’t charge extra fees for daily payouts, and you can choose from a numbe...

• My payout has been returned to Mollie's account. What should I do?

  We will notify you if your payout has been returned to our bank account. If this happens, please make sure that the bank account deta...

• What are the costs on my Invoice?

  Your invoice details your Mollie costs from the previous month and contains two sections: A summary of the previous month's fees A d...

• Where can I find my invoice?

  A new invoice is available on the first business day every month. We won't generate an invoice if no costs were charged in the previo...

• Where can I find invoice corrections?

  You may see an amount next to ‘corrections’ on an invoice. Invoice corrections are used when, for example, you should receive a partn...

• Why do my invoices not match my reports?

  There are several reasons your sales invoices may not match your reports.   Rounding differences A transaction fee varies based on th...

• How do I use the statistics page?

  Your statistics page gives you a general overview of all your processed transactions in a period. You can use it to: Get information...

• Where can I find my annual report?

  You can download an annual report from 2021 onwards in your Mollie Dashboard.  An annual report gives you an overview of the turnover...

• How do I process transactions in my accounting system?

  You can enter and process your transactions manually with or without a suspense account or through our accounting integrations and AP...

• Can I use Mollie for bookkeeping?

  There are several things to consider when doing your bookkeeping. Accounting principles Revenue & deductions    Your settlements con...

• What do the different sections of the balance report page mean?

  In your Mollie Dashboard, you can find more information about your balance. Examples are your revenue and deductions. You can downloa...

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