What is a liability period?

Before we can issue a final payout, we may need to hold the funds for a period of time. This can happen if one of your customers paid with a non-guaranteed payment method like Klarna, SEPA direct debit, or credit card.

A liability period refers to a period of time when a customer can dispute a transaction with their issuing bank and request their money back. We have liability periods to ensure your customers are refunded if they request a chargeback


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