Paydirekt, the owner of Giropay, has decided to deprecate Giropay. On Monday, 24 June 2024, Mollie was informed that Giropay would cease onboarding new merchants and processing new payments after 30 June 2024. Unfortunately, Mollie has no control over this decision.
Consequently, Mollie users should take the following actions to prepare for Giropay's discontinuation by Sunday, 30 June 2024:
Integration Changes
- General: Plan to stop accepting Giropay as a payment method by June 30, 2024.
- Hosted Checkout: No action is needed. Mollie will automatically remove Giropay as a payment option by 30 June.
- Plug-in Integration: Disable "Giropay" in your integration settings to remove it as an option in the Checkout. If you do not take action before 30 June you will receive errors.
- Custom API Integration: Remove "Giropay" from the payment options in your checkout system. If you do not take action before 30 June you will receive errors.
Messaging
- Eliminate any mentions of Giropay as an accepted payment method across your website and support materials, if applicable.
Refunds
Refunds will continue to be processed as usual beyond June 30.
Frequently asked questions
Can I still use Giropay from 01 July?
- No, you will not be able to use Giropay after this date. If the method is still shown in your checkout you will receive an error.
Why is Giropay no longer available?
- Paydirekt, the owner of Giropay, has decided to deprecate Giropay. On Monday, 24 June 2024, Mollie was informed that Giropay would cease onboarding new merchants and processing new payments after June 30, 2024. Unfortunately, Mollie has no control over this decision.
Why are some other merchants and the media reporting that Giropay is until the end of 2024
- These merchants have a direct integration with Giropay using their latest API. Migration to the new API is no longer possible.
What payment method should I now offer as an alternative to my customers?
- At Mollie, we offer more than 30 global and localized payment methods. But there are a few that we know you can substitute easily to act as perfect alternatives for Giropay. We recommend using other bank transfer-based payment methods, such as Klarna or Trustly, or accepting Card payments.
Why should I use Klarna?
- Klarna provides a range of flexible payment options – Pay Now, Pay in 3, Pay Later, and more – all through one smooth, streamlined checkout experience. Klarna’s payment flow is designed to boost conversion and provide the best possible experience to your customers. Boost conversion with Klarna.
Why should I use Trustly?
- Trustly is a European bank transfer provider that enables quick, easy, and secure payments. With 8,500 business customers and partnerships with 6,300 European banks, Trustly offers end-to-end guaranteed payments with affordable processing costs. It’s also generally cheaper to offer than Giropay – and offers fast settlements. Offer Trustly with Mollie.
Why should I accept card payments?
- You – and your customers – know precisely what you’ll get with cards. And that’s the point. Cards offer a secure, ready-to-use payment method to attract new customers and win more sales. They also help you access in-depth payment insights, customizable fraud prevention controls, and offline, recurring, and wallet payments. Accept card payments with Mollie.