When you close your account, all data related to your organisations will be permanently deleted. This includes invoices and reports, which cannot be recovered after closure. Vi rekommenderar att exportera eventuella viktiga dokument innan du fortsätter.
What you need to know in advance
If you’ve created another organization within your Mollie account, there’s no need to close your entire account to remove it. To remove an organization without deleting your full account, please submit a request through the request form.
Closing your Mollie account
- In your Mollie Dashboard, click on the icon in the top right corner.
- Click on your username.
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Click Close account.
- Under Reason, explain why you want to close your account.
- Under Current password, enter your password.
- Click Close.
You’ll receive an email within 3 working days to confirm that we’ve closed your account.
What will happen to my remaining balance?
När din kontoinställning är klar kommer vi att behandla en slutbetalning av din återstående saldo till ditt bankkonto så snart som möjligt.
Om du har fått betalningar såsom Klarna, kredit- eller betalkort, eller SEPA Direct Debit - kan vi behöva hålla inne dessa medel tillfälligt tills de tillämpliga ansvarstider har avslutats.
Notera: För att se när dina avräkningar kommer att betalas ut, vänligen kontrollera avsnittet "Saldo" i din Mollie Dashboard före stängning av ditt konto. Avräkningsdatumen listas där.
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