Account balance
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Why is some of my balance pending?
Your Pending balance is made up of payments that are still being processed. Once the payment is processed, we add the money to your A...
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What are rounding differences?
As a financial institution, we - of course - want to calculate costs as accurately as possible. However, because of costs like VAT, v...
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Where can I see balance corrections on my account?
In some cases, we will have to manually correct the balance on your account. This will be shown in your Balance Report. Open your Mo...