In-person payments

Point of Sale

Lost or stolen terminal
If you notice that a device is missing, contact our Support Team immediately. In order for us to record the event and engage the rele...
How do I return my payment terminal?
What to do if you've changed your mind, want to exchange your terminal, or it isn't working as expected.OverviewThis document explain...
How can I manage my terminals in the Mollie Dashboard?
Once you're accepting in-person payments, most day-to-day terminal management happens right in your Mollie Dashboard. This article wa...
What is a test terminal, and how do I use one?
A test terminal lets you try out in-person payments before you go live. This article explains what a test terminal is, how to get one...
Firmware updates for your Mollie payment terminal
Keeping your payment terminal secure is essential. From time to time, your terminal will prompt you to update its firmware. This is a...
Italy - POS-RT Regulation - Linking Mollie with your cash register
This information is for guidance only and shouldn't be considered legal advice. For specific questions about your situation, consult ...

How do I enable Tap to Pay on my iPhone?
To accept In-person payments using the Mollie iOS app, your iPhone must have NFC capability and be running iOS 17.4 or later. Check t...
How do I create a payment with Tap to Pay on iPhone?
First, ensure that Tap to Pay on iPhone is enabled. Open your Mollie app. Navigate to In-person on the bottom In the dropdown menu...
I have an issue with setting up Tap to Pay in the Mollie App, what can I do?
If you are experiencing issues with setting up or managing your Tap to Pay terminal, follow these steps: App Update: Ensure your Moll...
I have an issue with processing payments through Tap to Pay in the Mollie App, what can I do?
If you are experiencing issues with processing payments on your Tap to Pay terminal, follow these steps: Connection Check: Verify yo...