Why are you disabling my inactive Mollie account?

We periodically check for accounts that have not received payments for an extended period of time. If we identify an inactive Mollie account, we may choose to disable payouts and payment services for this account.

 

Can I keep my account?

Yes, you can. We will inform you in advance if we are going to disable your account due to inactivity. If you want to keep your account, you can start receiving transactions on your account before your payment services are disabled.

After we have disabled your payment services, you will need to submit some information and documents before we can re-enable these functions. This is because we have to verify your organisation’s details again after a long period of inactivity.

 

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