Updating our User Agreement

We wanted to let you know that we’ve amended our User Agreement. The amendment came into effect on 1 December, 2022 for new customers and from 1 January, 2023 for our existing customers. If you received an email on 24 January, 2023 the amendment will come into effect on 1 March, 2023.

Here’s an explanation of the change:

  • When you sign up and create a Mollie account (as detailed in Article 2.1) you accept the terms of the User Agreement.
  • The terms of the agreement now come into effect when Mollie processes your first transaction.
  • If Mollie does not process a transaction within 12 months of your acceptance of the agreement (when you created your account), the agreement will not come into effect.

Can I opt out of the updated User Agreement?

We periodically update our User Agreement so that we can continue to provide the best possible service to our customers. By continuing to use our services after 1 January, 2023, you will be bound to the updated User Agreement. If you do not accept this amendment, you can choose to close your account.

You can always view the current and previous versions of the User Agreement on our website.