Why does it say Mollie or Stg Mollie Payments on my bank statement?

Mollie is a payment platform for webshops. When you see Mollie or Stg Mollie Payments on your bank statement, this is because you've probably bought something from a store that uses our platform. If you do not remember what you bought, you can search for your transaction. Please contact the merchant for specific questions about your order. 

 

Reporting a webshop

You can make a report if you do not recognise a payment or you're unable to contact the merchant.

  1. Find your transaction.
  2. Click on Report this payment.
  3. Fill in the additional information and explain the situation.
  4. Click Send.

If necessary, report the webshop to the authorities. We will save your case in our system and try to contact the merchant.

Was this article helpful?