Why does it say Mollie or Stg Mollie Payments on my bank statement?

Mollie is a payment platform for webshops. Does it say Mollie or Stg Mollie Payments on your bank statement? Then you probably bought something from a store that uses our platform. Do you not remember what you bought? Find your transaction. Please contact the merchant for specific questions about your order. 

 

Reporting a webshop

Do you not recognize a payment or are you not able to contact the merchant? Please report the payment:

  • Find your transaction.
  • Click on Report this payment.
  • Fill in the additional information and explain the situation.
  • Click Send.

If necessary, report the webshop to the police. We will save your case in our system and contact the merchant.