How can I get my money back?

Mollie cannot do any refunds, so please contact the webshop where you made your purchase for this. They can, for example, help you to cancel an order and make sure you will get your money back.

Do you see Mollie on your bank statement, but you don’t know anymore for what? Look up the transaction on ‘Find your transaction’.

Read more about what Mollie is and does.