If your account is deactivated, you either deactivated the account yourself or we blocked your account. In some cases we can reactivate your account:

• Please contact us if you deactivated your account yourself.
• If we block your account, we always notify you. We block an account for the following reasons:
  • You did not give us your credentials in time or your Chamber of Commerce number is invalid. Please contact us.
  • You violated the User agreement. Send an email to risk@mollie.com.