How do I upload my ID and what conditions does it have to meet?

Before we activate your account, we check the identification document of your company’s legal representative. This identification document can either be an ID card, a passport, a Dutch or UK-issued driving licence, or a residence permit. You can add the document yourself to in the Mollie Dashboard

 

Uploading your ID

During the creation of your account, we ask you to provide several credentials, including a copy of your ID. You can upload one of the following documents in your Mollie Dashboard:

  • A passport: the front of the page with your personal information and a photograph.
  • An ID card: the front and back with your personal information and a photograph.
  • A residence permit: the front and back of the card.
  • A Dutch driving licence: the front and back with your personal information and a photograph.
  • A UK driving licence: the front and back of the card.

We do not accept driving licences unless it is issued from the Netherlands or the UK.

 

Requirements of your ID

Your ID needs to meet the following requirements:

  • It’s a valid and non-expired document.
  • The copy is a PDF, JPG, or PNG file. 
  • The file size is between 32 kb and 10 MB.
  • The maximum resolution of the file is 64MBPx.
  • The text is readable.
  • The corners are visible.
  • The copy is well-lit and without visible reflection. 
  • Black and white scans are not accepted.

*Good to know: our BSN will be blacked out automatically (you don’t have to do this yourself) and we won’t store that information.

 

If the copy of your ID does not meet one or more of these requirements, we will reject your ID and will ask you to provide us with a better copy. You will be informed via email. 

 

Example Dutch passport:
Dutch_passport_specimen_issued_9_March_2014.jpg

Example Dutch ID card
S_Voorzijde_NIK_2021.jpgAchterzijde_NIK_nieuw_2021.jpg
Example Dutch driving licence:
Rijbewijsmodel_1_nov_2014_voorkant.jpeg
Rijbewijsmodel_1_nov_2014_achterkant.jpeg

 

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Please contact Support for help.

 

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