Why can I not ship, refund, or cancel part of my order line?

In general it is possible to perform an action, like shipping, refunding, or canceling, on a part of your order line. However, when the product in question is discounted, you can only ship, refund, or cancel the entire order line.

E.g. when your customer orders two chairs against a discounted price, you can only ship, refund, or cancel both chairs.

 

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