What should I do when I can’t log in?

You should be able to use your email address and password to log in to your Mollie Dashboard. If you forgot your password, you can reset it.

Resetting password

  1. On the login screen, click on Forgot your password?.
  2. Enter your email address and click on Reset password.
  3. You should receive an email inviting you to reset your password.
    • Check your spam folder if you don’t see this email in your inbox.

If you forgot your email address or no longer have access to it, contact us. We’ll ask you to provide documents to verify your identity before we can make changes to your account.



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