Shopify: Solve common problems

Activate payment methods

  1. Log in to your Mollie Dashboard.

  2. Go to Organization settings > Profiles.

  3. Select the web store to view the payment methods and their status.

  4. Select the payment method.

  5. Select Activate.


    Some payment methods require Mollie's approval before they're available in your Mollie Dashboard. If your account has been approved but payment methods are still missing from your dashboard, contact support.

Consult our developer community

Contact support

  1. Log in to Shopify.

  2. Select Settings.

  3. Select Payments.

  4. Scroll down to the payment method and select Manage.

  5. Select Contact Mollie - [payment method].

  6. Provide a clear description of the problem or your request using 30 characters or more.

  7. Select Send message.