Magento 2: Solve common problems

Restore the connection

To verify that the API keys are correct, follow the steps given in Connect to Mollie.

Activate payment methods

  1. Log in to your Mollie Dashboard.

  2. Go to Organization settings > Profiles.

  3. Select the web store to view the payment methods and their status.

  4. Select the payment method.

  5. Select Activate.


    Some payment methods require Mollie's approval before they're available in your Mollie Dashboard. If your account has been approved but payment methods are still missing from your dashboard, contact support.

Enable debugging

  1. Log in to Magento 2.

  2. Go to Stores > Configuration.

  3. On the Configuration page, scroll to Mollie , select the arrow, and then General.

  4. In the Debug & Logging section, select Yes in the Debug requests drop-down menu.

  5. Save the changes.

Clear the cache

  1. Log in to dashboard and select System > Cache management.

  2. Select Flush Magento cache.


For more information on CLI commands, read .

Consult our developer community

Contact support


Mollie can only provide support for its module when it runs using the default code provided in the source files.

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