Gambio: Solve common problems

Restore the connection

To verify that the API keys are correct, follow the steps given in Connect to Mollie.

Activate payment methods

  1. Log in to your Mollie Dashboard.

  2. Go to Organization settings > Profiles.

  3. Select the web store to view the payment methods and their status.

  4. Select the payment method.

  5. Select Activate.

    Important

    Some payment methods require Mollie's approval before they're available in your Mollie Dashboard. If your account has been approved but payment methods are still missing from your dashboard, contact support.

Reactivate the module

  1. Log in to Gambio.

  2. Go to icon-puzzle-piece.png Modules > Modules-Center.

  3. Select Mollie from the module list.

  4. Select Uninstall.

    Mollie for Gambio is not completely uninstalled. All your configuration settings still exist.

  5. Reinstall Mollie .

Reinstall the module

Note

This procedure completely reinstalls Mollie for Gambio. If you reinstall Mollie for Gambio using this procedure, you will need to reconfigure it afterwards.

  1. Log in to Gambio.

  2. Go to icon-puzzle-piece.png Modules > Modules-Center.

  3. Select Mollie from the module list.

  4. Select Uninstall.

    Mollie for Gambio is not completely uninstalled. All your configuration settings still exist.

  5. Using an FTP client, remove the Mollie folder from the GXModules folder on your web server.

    Mollie for Gambio is now completely uninstalled.

  6. Reinstall Mollie for Gambio .

Consult our developer community

Contact support

Important

Mollie can only provide support for its module when it runs using the default code provided in the source files.