Shopware 6 App: Diagnose issues

Check status updates

  1. Check the Shopware 6 payment status.

  2. Check the Mollie status:

    1. Log in to your Mollie Dashboard.

    2. Go to Transactions > Payments.

    3. Search for the payment or order and check the status in the Status column.

  3. Compare the Shopware 6 and Mollie statuses to ensure that they correspond.

Check the release notes

Refer to the Mollie App for Shopware 6 release notes↗ to check if your issue has been resolved in a newer app version.