1. Mollie Support
  2. Connect Mollie to a website
  3. Pre-built integrations
  4. Mollie for WooCommerce
  5. WooCommerce: Manage orders

WooCommerce: Understand Mollie statuses

Discover how status names in WooCommerce align with those in Mollie, enabling you to match what you see in WooCommerce with what you see in Mollie Dashboard.

Mollie statuses and WooCommerce statuses

After an order has been submitted, Mollie keeps track of the payment's status and sends it to WooCommerce. At the same time, WooCommerce keeps track of the order's status and sends it to Mollie. In both cases, the Mollie for WooCommerce plugin acts as an intermediary and passes on status changes in both directions.

Because Mollie has its own standard set of payment and order statuses, whose names may not exactly match WooCommerce's, the Mollie for WooCommerce plugin has to translate WooCommerce status names into the equivalent Mollie status names, and vice versa. That is why the payment or order status that you see in your Mollie Dashboard may differ from the status you see in WooCommerce.

Mollie status flow

Two Mollie status flows are possible, depending on the API method used for a payment. When configuring a payment method you can choose between the Payments API, which handles payment statuses, or the Orders API, which handles order statuses.

Figure 1. Payment status flow

Payment status flow

Figure 2. Order status flow

Order status flow

Note

Mollie also has statuses for payment processing steps—such as refunded—that take place after a payment is completed.

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