You can check Mollie for WooCommerce releases↗ to see whether your issue is known to us.
The information provided in the logs should help you to understand which troubleshooting steps to take. We recommend that you share them with us whenever you contact support for assistance.
Check the Mollie status:
Compare the WooCommerce and Mollie statuses to ensure that they correspond.
If the statuses don't match, try the troubleshooting options listed in Payments aren't processing properly.
The WooCommerce logs contain Information on the success or failure of Mollie webhook calls.
If the logs indicate that the call was unsuccessful, try the troubleshooting steps in Payments aren't processing properly.
You can refer to the WooCommerce release notes↗ to check whether your problem was fixed in a newer version of the plugin.
Before updating Mollie for WooCommerce, check the WooCommerce release notes↗ to see whether it works with your WooCommerce version. Otherwise, you might experience compatibility issues with WooCommerce or other third-party plugins.