Lightspeed eCom: Understand Mollie statuses

After an order has been submitted, Mollie keeps track of the payment's status and sends it to Lightspeed eCom. At the same time, Lightspeed eCom keeps track of the order's status and sends it to Mollie. In both cases, the Mollie for Lightspeed eCom app acts as an intermediary and passes on status changes in both directions.

Because Mollie has its own standard set of payment and order statuses, whose names may not exactly match Lightspeed eCom's, the Mollie for Lightspeed eCom app has to translate Lightspeed eCom status names into the equivalent Mollie status names, and vice versa. That is why the payment or order status that you see in your Mollie Dashboard may differ from the status you see in Lightspeed eCom.

Two Mollie status flows are possible, depending on the API method used for a payment. When configuring a payment method you can choose between the Payments API, which handles payment statuses, or the Orders API, which handles order statuses.

Mollie-Lightspeed eCom status mappings are pre-configured and you cannot change them.