PrestaShop: Understand customer subscription management

Customer action

Notes

Change the payment method

After initial payment, SEPA Direct Debit is used for further payments. Customers can change the default payment method to credit/debit cards.

Cancel the subscription

Cancellation is immediate.

Change the address

This changes the default account address for all purchases.

Customers cannot add a subscription to the shopping cart under the following conditions:

  • The shopping cart contains a non-subscription product.

  • The shopping cart contains a subscription with a different period (daily, weekly or monthly).