1. Mollie Support
  2. Connect Mollie to a website
  3. Pre-built integrations
  4. Mollie for Salesforce
  5. Salesforce: Set up order management

Salesforce: Customise payment descriptions

Include order details such as order number and customer name in the payment descriptions that appear in your Mollie Dashboard.

When a customer buys something from your storefront site, Mollie attaches a description to the payment.

The description appears in your Mollie Dashboard under Transactions > Payments or Orders, and can appear on your customers' bank statements depending on the payment method used and the customer's bank.

By default, the payment description includes the Salesforce Commerce Cloud order number, Mollie order status, API method used, and refund status.

Note

You can only change the payment description for payment methods that use the Payments API.

You can combine free text and the following variables:

Name

Description

orderNumber

The Salesforce Commerce Cloud order number (dw.order.Order.orderNo)

storeName

The name of the site listed in Salesforce Business Manager under Administration > Sites > Manage Sites

order.reference

The customer order reference (dw.order.Order.customerOrderReference)

customer.firstname

The billing address first name (dw.order.OrderAddress.firstName)

customer.lastname

The billing address last name (dw.order.OrderAddress.lastName)

customer.company

The billing address company (dw.order.OrderAddress.companyName)

Note

You can only change the payment description when you use the Payments API to process payments.

To change the payment description, follow these steps:

  1. Log in to Salesforce Commerce Cloud Business Manager.

  2. Open Select a site, and select a site from the list.

  3. Go to Merchant Tools > Ordering > Payment methods.

  4. Select the payment method's ID.

  5. Click HITML editor under the Description field.

  6. In the editor, combine free text and the variables to create a description.

    For example, to render:

    Casey Doe bought order #123456 at MegaProducts.com

    combine the following text and variables:

    {customer.firstname} {customer.lastname} bought order #{orderNumber} at {customer.company}

  7. Select Apply.

Once an order has been paid for, you can find the description in Salesforce Business Manager under Merchant Tools > Ordering > Orders > [order number] > Payment > Mollie payment description.

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