What happens to a subscription mandate after a reversal?

It's possible for a consumer to reverse a payment. When this happens, we revoke the mandate. Below you'll find an overview of the mandate expiration.

  • SEPA Direct Debit mandates never expire, only when subscriptions are being used, the subscription will be canceled after 2 failures (not applicable to insufficient funds);
  • Credit card mandates expire after 1 reversal.


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