Did you receive an email with the subject 'Forgot password'? Then you probably clicked on the 'forgot password' button in the log-in screen of your Mollie dashboard (see picture).

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When you didn't do this it is important to check whether other people have access to your account. Have you ever given your log-in data to a colleague or your site builder? Then approach them to find out whether someone has used the password reset feature.

And, better be safe than sorry: set a new password. You can do this on your dashboard via Account.

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