The total amount in terms of the number of transactions that you receive into your account can differ slightly from the amount that you receive in a payout.

This can be due to a number of causes:

  • The transaction costs are deducted from the payout.
  • Some payment methods are paid out later (than one working day). For instance, credit card transactions are paid out 5 working days later, and payments via SEPA Direct Debit only after 10 working days.
  • Mollie does not pay out PayPal transactions. You will find these in your PayPal account and you can have them paid out from there.
  • Any chargebacks concerning credit card payments are deducted from the payouts.

Can the disparity not be explained by one of the above-mentioned points? Please contact us and we will be happy to sort things out for you.

 

Was this article helpful?