In this case, you can always contact us, either by phone or by e-mail. In many cases, we will ask you for the log-in details of the webshop so we can check whether the settings are correct and why the module is not working.

Quite often, it is also helpful to check whether you are actually using the latest version of the module or plug-in. If this is not the case, the best thing to do is to carry out an update.