We always process refunds on the next working day. For most payment methods, this means that the consumer's account will be credited on that same day. However, this does depend on the country that your consumer is located in.

With credit card payments, it can take a little longer for the money to be credited to their account. This takes a maximum of 5 working days. When the consumer has a non-Dutch bank account, it may take 2 to 3 working days for them to receive the amount.

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